Microsoft slips up and highlights Windows 10 in a social media own goal

Microsoft Support operates an X/Twitter account called MicrosoftHelps to help users with problems, highlight features, and explain technical bits. Typically, Windows 11 takes center stage there, as Microsoft wants to showcase the current Windows generation and spread it further.

However, Microsoft Support recently focused on Windows 10 of all things. Although Microsoft wants to move away from this now-unsupported version of the operating system, many satisfied Windows 10 users remain loyal to it. And that’s much to the annoyance of Microsoft, who continues to aggressively promote Windows 11.

Here’s what happened: In a recent post, MicrosoftHelps wanted to highlight the Night Light feature of Windows, which adjusts the color temperature of the screen to reduce blue light. It’s believed to help relieve eye strain and improve sleep hygiene.

But the GIF used in the post shows the Windows 10 Action Center. As you might know, Windows 11 doesn’t have an Action Center and instead uses a separate Quick Settings panel and a Notification Center. The alt text of the GIF reads: “Graphical depiction of turning on the night light setting on a Windows PC.”

Apparently, a standard “Windows PC” is still one that runs Windows 10 according to this GIF! It’s currently unknown why MicrosoftHelps didn’t use Windows 11 for the illustration.

Author: Hans-Christian Dirscherl, Managing Editor, PC-WELT