HBR Staff; Caspar Benson/Getty Images; Unsplash
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One of the challenges for a family-owned business is the transition to a non-family member as CEO — a transition most multigenerational businesses eventually face. Onboarding the new CEO is one piece of this challenge. To help make the onboarding successful, use a five-step process, consisting of one-month stages: learn, listen, observe, own, and evaluate.