How Companies Can Mitigate the Harms of AI-Driven Inequality

After more than two years of build-up and buzz, headlines are still promising that AI is introducing societal changes of revolutionary proportions. Meanwhile, there’s persistent unease about the socioeconomic fragility the technology could cause. Nobel laureates, such as MIT’s Daron Acemoglu, are worried about its capacity to worsen income inequalities, and ordinary American workers are anxious about AI’s impact on jobs. In fact, trust in AI has been declining, despite improvements in its performance.