How a Legacy Financial Institution Went All In on Gen AI

In finance, the industry’s cornerstone companies don’t make a habit of dashing headlong to adopt bleeding-edge technologies. As in many conservative and regulated industries, leaders almost always choose to avoid expensive and embarrassing mistakes rather than embrace the risks of being an early adopter. Yet in early 2023, Rob Fauber, the recently appointed CEO of Moody’s—a century-old company whose business is in the methodical assessment of risk—did just that.