Ashneer Grover, the former Shark Tank judge, expressed his frustration on social media about the continual use of outdated TVs even in big and renowned hotel chains. He urged hotel chains across India to install 55” Smart LED TVs in all rooms by upgrading the outdated slow TVs that run on set top box connection and require 2 remotes to operate. He made these remarks at the heels of GST reforms.
In a post on X, former managing director of BharatPe stated, “Hotel chains in India – kind request and humble feedback – simply upgrade and put 55” Smart LED TVs in all your rooms.”
Suggesting that the television replacement cost will be equivalent to two days room rent which is decent compared to room rates, he stated, “Will cost ₹30K / room (~ 2 days room rate). Utilise the GST rate cuts.”
The 43-year-old entrepreneur tagged Taj and Oberoi Hotels and highlighted the poor user experience with current TV setups, “No one uses your outdated slow TVs with your hotel softwares, menus, spa descriptions, 2 remotes and irritating set top boxes.”
Social media reaction
Social media strongly reacted to this statement of Ashneer Grover and most echoed the same sentiment. One user stated, “This is the problem with all old hotel chains. Add Leela, ITC, Marriott, Hilton, Hyatt, etc. in the list as well. You’ll only see the latest tech and better internet if they open a new property, but upgrade to the existing is really slow. At least get a good one in suites.”
Another user remarked, “And lest we miss out – the unique medley of remotes out of sight and mounted at some of the most weird places. And most of the TV channels will be unsubscribed – I’m talking about 5-star hotels.”
A third comment read, “Use Oyo or ginger instead – there are smart tvs there – why u have to go to taj just to see tv .?”
A fourth user stated, “TV’s are usually show pieces in most hotels as its mostly pay on demand. Mostly nobody wants to pay extra after paying exorbitant hotel rates.”
A fifth user replied, “Or please add a set top box or a Firestick worth ₹2k that can let me cast my Netflix on the TV.”
A sixth user said, “I’m not sure whether 55″ is required or not, but surely an upgrade is needed to ensure that people CAN watch if they want to. It is itself a task to get the TVs up and running. I have felt embarrassed just to call multiple times to sort the remote thing out. Outdated? YES.”